IT Tools
Talk
Docs or It Didn't (or Won't) Happen: The Value of Effective IT Documentation
Have you ever encountered a work-related issue you’ve solved before but can’t remember how? Maybe you’ve wanted to go on vacation but fret that work processes may come to a halt? Clear, concise, and user-focused documentation can support workflows, reduce errors, and make your team’s knowledge truly scalable. This talk will discuss the value of creating effective documentation, strategies and tools for its distribution and use, and the internal and external benefits of successful knowledge management.